• SERVICING DALLAS / FORT WORTH
    METROPLEX and more...

  • SKILLED NURSE

  • HOME HEALTH AIDE

  • MEDICAL SOCIAL SERVICES

  • PHYSICAL THERAPY

  • OCCUPATIONAL THERAPY

  • SPEECH THERAPY

Arbor Trinity Home Health – Service with a Caring Heart

Home Health You Can Trust


At Arbor Trinity Home Health, we realize you have choices when it comes to selecting a home care provider. Our knowledgeable and friendly staff understand the needs of the client and their families. We take advantage of every opportunity to make things run smoothly and bring peace to our clients by our consistent dedication to making you comfortable living at home often under challenging situations.

Arbor Trinity Home Health works directly with your doctors and their staff to ensure that you receive the care that best suits your needs. You will always know when we are coming and enjoy friendly service with a smile and caring heart. Our sincere efforts to bring our clients peace of mind is what sets us apart. Please give us an opportunity to bring comfort to you or your loved one.

ABOUT ARBOR TRINITY HOME HEALTH

ARBOR TRINITY HOME HEALTH is a privately owned, Medicare-certified home health agency. We provide a full range of skilled home health care services to patients in the Dallas/Fort Worth metroplex. Our staff is professionally trained in their field of expertise. All employees have passed a thorough pre-employment screening, criminal background check, and obtained the certifications required to practice health care in the state of Texas. Our trained professionals will create a custom-tailored plan to meet the patient's needs by conducting a thorough assessment and consultation.

Our Mission

We are committed to provide excellent home health services by delivering compassionate and high-quality care in meeting our client's physical, mental, emotional, and physiological well-being. We value integrity, dignity, trust, and respect.

Our Goal

Our goal at ARBOR TRINITY HOME HEALTH is to deliver self-sufficiency with added independence and strong quality of life by providing superior care in the comfort of your home.

Service Area

ARBOR TRINITY HOME HEALTH proudly serves the following counties: Collin, Cooke, Dallas, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, Tyler, and Wise.

FREQUENTLY ASKED QUESTIONS

  • What is home health care?

    Home Health Care is the delivery of your Physician's Orders for Care directly in the home. The service is covered by Medicare and most private insurance plans. The services are provided through a Home Health Agency which utilizes licensed professional clinicians, including nurses, therapists and medical social workers. The services provided focus on recovery and support often from an illness or injury and teaching patients and their families what they need to know to achieve the highest level of independence. The goal is to provide the support needed to return to independence or allow the patient to remain living at home as long as possible.

  • What types of health care can be provided at home?

    Most individuals are unaware of the wide range of clinical services that may be rendered directly in the home. What used to require a visit to the doctor's office or hospital can now be brought to the comfort of your own home. There is an increasing number of doctors who now visit patients in their homes. Arbor Trinity Home Health works with multiple physicians doing home visits to implement the plan of care specific to the needs of each patient.
    Consider these services that can be performed directly in the home:

    Physician Visit
    EKG
    X-Rays
    Blood tests and Lab Work
    Medical Social Work
    Certifies Nurses Assistants for assistance with activities of daily living.
    Skilled Nursing Care including:
    • Wound Care
    • Diabetic Care
    • Orthopedic Care
    • Pulmonary Care
    • Catheter Care
  • Who is eligible for home care with Medicare coverage?

    Medicare and most private insurance plans cover home health services.
    To be eligible, the following conditions must be met:

    The client must be under the care of a physician who establishes and reviews the patient's home health plan of care.
    The physician must certify that the patient requires one or more of the following: Skilled Nursing, Physical Therapy, Speech Therapy or Occupational Therapy.
    The client must be homebound.
  • How much will I have to pay for home care if I have Medicare?

    Traditional Medicare provides 100% coverage of all home health care services. If you have traditional Medicare, Arbor Trinity Home Health will not send you any bills.
    Note: Traditional Medicare imposes no limit to your home health benefit. Using your home health care benefit now with Arbor Trinity Home Health will not prohibit you from receiving home health care services in the future.

  • What types of conditions would indicate a need for home health care?

    Arbor Trinity Home Health provides skilled nursing services.
    A skilled need is a physician ordered service that requires the expertise of a medical professional, such as a nurse, physical therapist, occupational therapist, or speech therapist to perform.
    A few examples of skilled need are:

    assessment of an unstable client status
    evaluating effectiveness of new medications and instructing on their dosage/safe use
    providing instruction of a disease process or treatment regimen
    wound/catheter care
    IV therapy
    a decline in functional status such as an increased difficulty in walking
    new caregiver that requires teaching/assistance to be proficient in managing a clients care
    decreased ability of a client to safely and effectively care for themselves
    difficulty in swallowing
    deteriorating mental status

    This list is only a small sampling of typical skilled needs for home health patients. If you have any questions regarding whether you may have a skilled need, please contact Arbor Trinity Home Health for further information.

  • What Are The Benefits of Home Health Care?
    Physician ordered plan of care implemented by licensed and certified clinicians
    Tailored to the needs of each individual patient
    24-hour access to a skilled nurse
    Delivered in the privacy and comfort of the patient's home
    Promotes healing, comfort and safety in the home
    Easier for family and friends to visit
    Maximizes freedom and independence
    Reduces re-hospitalizations
    Traditional Medicare covers 100% of costs
  • How do I get home health services started?

    Getting started with home health is easy. A simple phone call requesting services will get things going. Arbor Trinity Home Health does the rest.
    Arbor Trinity Home Health will get the required patient information directly from the patient, family member or from a referral source, contact the Doctor for a Physician Order, verify Insurance coverage, and schedule a visit within 48 hours of receiving the initial phone call.

  • How will I know when someone is coming?

    The patient will receive a phone call to set up the initial visit. Once the care plan is in place, Arbor Trinity Home Health will provide a printed copy of the schedule of visits indicating the day and time window.

  • Do I have to fill out a lot of papers?

    Arbor Trinity Home Health nurses and office staff prepare all the paperwork. All that is required by the patient is a signature on the forms.

  • How often will someone come to see me?

    The patient's diagnosis is the primary factor in determining how often a patient is seen in the home. The patient's Doctor and Home Health RN assess and determine the care needed specifically for each patient. The needs are re-evaluated at each visit to ensure the required care is always provided.

  • Can I choose the day and time of the visit?

    Arbor Trinity Home Health will do everything possible to accommodate requests for specific days and times for visits. We understand the needs of patients and family in the coordination of care. Simply talk to the visiting nurse or call the office for specific requests.

  • Will I be billed directly for the services?

    Arbor Trinity Home Health submits all the claims directly to the insurance provider. You will not receive bills in the mail from Arbor Trinity Home Health.

  • Who do I call if I have questions or need help?

    You may call Arbor Trinity Home Health 24 hours a day 7 days a week at (214) 872-2733.

  • When Medicare pays for home health care?

    Home care is a phrase commonly used to refer to a wide range of health and social services. These services are delivered at home to recovering, chronically or terminally ill persons or people with disabilities in need of medical, nursing, social or therapeutic treatment, and/or assistance with the essential activities of daily living.

    Medicare will help pay for your home care if all four of the following are true:

    1. You are considered homebound. Medicare considers you homebound if you meet the following criteria:

    • You need the help of another person or special equipment (walker, wheelchair, crutches, etc.) to leave your home or your doctor believes that leaving your home would be harmful to your health; and
    • It is difficult for you to leave your home and you typically cannot do so.

    2. You need skilled care. This includes skilled nursing care on an intermittent basis. Intermittent means you need care as little as once every 60 days to as much as once a day for three weeks (this period can be longer if you need more care but your need for more care must be predictable and finite). This can also mean you need skilled therapy services. Skilled therapy services can be physical, speech or occupational therapy;*

    3. Your doctor signs a home health certification stating that you qualify for Medicare home care because you are homebound and need intermittent skilled care. The certification must also say that a plan of care has been made for you, and that a doctor regularly reviews it. Usually, the certification and plan of care are combined in one form that is signed by your doctor and submitted to Medicare.

    • As part of the certification, doctors must also confirm that they (or certain other providers, such as nurse practitioners) have had a face-to-face meeting with you related to the main reason you need home care within 90 days of starting to receive home health care or within 30 days after you have already started receiving home health care. Your doctor must specifically state that the face-to-face meeting confirmed that you are homebound and qualify for intermittent skilled care.
    • The face-to-face encounter can also be done through telehealth. In certain areas, Medicare will cover examinations done for you in specific places (doctors offices, hospitals, health clinics, skilled nursing facilities) through the use of telecommunications (such as video conferencing).

    4. You receive your care from a Medicare-certified home health agency (HHA).

    *If you only need occupational therapy, you will not qualify for the Medicare home health benefit. However, if you qualify for Medicare coverage of home health care on another basis, you can also get occupational therapy. Even when your other needs for Medicare home health end, you should still be able to get occupational therapy under the Medicare home health benefit if you continue to need it.

    If you have questions about billing issues for home health care you should contact 1-800-MEDICARE.

    Source: www.medicareinteractive.org

  • Types of home health care that Medicare will pay for

    Skilled nursing services and home health services provided up to seven days a week for no more than eight hours per day and 28 hours per week (Medicare can cover up to 35 hours in unusual cases).

    Medicare pays in full for skilled nursing care, which includes services and care that can only be performed safely and effectively by a licensed nurse. Injections (and teaching patients to self-inject), tube feedings, catheter changes, observation and assessment of a patient's condition, management and evaluation of a patient's care plan, and wound care are examples of skilled nursing care that Medicare may cover.

    Medicare pays in full for a home health aide if you require skilled services. A home health aide provides personal care services including help with bathing, using the toilet, and dressing. If you ONLY require personal care, you do NOT qualify for the Medicare home care benefit.

    Skilled therapy services. Physical, speech and occupational therapy services that can only be performed safely by or under the supervision of a licensed therapist, and that are reasonable and necessary for treating your illness or injury. Physical therapy includes gait training and supervision of and training for exercises to regain movement and strength to a body area. Speech-language pathology services include exercises to regain and strengthen speech and language skills. Occupational therapy* helps you regain the ability to do usual daily activities by yourself, such as eating and putting on clothes. Medicare should pay for therapy services to maintain your condition and prevent you from getting worse as long as these services require the skill or supervision of a licensed therapist, regardless of your potential to improve.

    Medical social services. Medicare pays in full for services ordered by your doctor to help you with social and emotional concerns you have related to your illness. This might include counseling or help finding resources in your community.

    Medical supplies. Medicare pays in full for certain medical supplies provided by the Medicare-certified home health agency, such as wound dressings and catheters needed for your care.

    Durable medical equipment. Medicare pays 80% of its approved amount for certain pieces of medical equipment, such as a wheelchair or walker. You pay 20% coinsurance (plus up to 15% more if your home health agency does not accept “assignment”—accept the Medicare-approved amount for a service as payment in full).

    *If you only need occupational therapy, you will not qualify for the Medicare home health benefit. However, if you qualify for Medicare coverage of home health care on another basis, you can also get occupational therapy. When your other needs for Medicare home health end, you should still be able to get occupational therapy under the Medicare home health benefit if you still need it.

    Source: www.medicareinteractive.org

  • Types of home health care Medicare will not pay for

    Medicare's home health care benefit is limited. Medicare does not cover many home care services. Medicare home health care does not cover:

    • 24-hour a day care at home
    • Prescription drugs
      • To get Medicare drug coverage, you need to enroll in a Medicare Part D plan. You can choose a stand-alone Medicare private drug plan (PDP), or a Medicare Advantage Plan with Part D coverage (MADP).
    • Meals delivered to your home
    • Homemaker or custodial care services (i.e. cooking, shopping, laundry)
      • Unless custodial care is part of the skilled nursing and/or skilled therapy services you receive from a home health aide or other personal care attendant.

    The Medicare hospice benefit may pay for some of these items and services for people at the end of life.

    Source: www.medicareinteractive.org

  • What homebound means?

    Medicare considers you homebound if you meet both of the following criteria.

    1. You need the help of another person or medical equipment such as crutches, a walker or a wheelchair to leave your home.

    or

    Your doctor believes that your health or illness could get worse if you leave your home.

    and

    2. It is difficult for you to leave your home and you typically cannot do so.

    Your doctor will decide whether you qualify as homebound when they write up your plan of care for the home health benefit. Whether or not you do depends on your doctor's evaluation and knowledge of your condition over an extended period of time, not on a daily or weekly basis.

    Leaving home for medical treatment, religious services or to attend a licensed or accredited adult day care center does not put your homebound status at risk. Leaving home for short periods of time or for special non-medical events, such as a family reunion, funeral or graduation, will also not keep you from being considered homebound. Taking an occasional trip to the barber or beauty parlor is also allowed.

    Source: www.medicareinteractive.org

  • Medicare coverage of home health care for chronic conditions

    If you are homebound and qualify for coverage based on a need for skilled care, Medicare should cover your home care from a Medicare-certified home health agency regardless of whether your condition is temporary or chronic. Although beneficiaries often hear otherwise, Medicare covers skilled nursing and therapy services intended to help you maintain your ability to function or to prevent or slow you from getting worse. Medicare should not deny home health care because your condition is chronic or stable or because the care will only maintain, not improve your ability to function.

    However, it can be hard to find a home health agency willing to provide Medicare-covered services to individuals with chronic care needs. If you have Original Medicare you can call 1-800-MEDICARE for a list of home health agencies in your area. If you are in a Medicare Advantage Plan, you should check with your plan to find out which home health agencies are in the plans network.

    Source: www.medicareinteractive.org

  • Qualifying for Medicare home care

    As long as you are homebound and need skilled care, there is no prior hospital stay requirement for Medicare Part B coverage of home health care. There is no deductible or coinsurance for Part B covered home health care.

    While home health care is normally covered by Part B, if you have been in the hospital as an inpatient for three days, or have been in a skilled nursing facility after a hospital stay, Medicare Part A covers your first 100 days of home health care. Any additional days will then be covered by Medicare Part B. Regardless of whether your care is covered under Medicare Part A or Part B, Medicare pays the full cost.

    Source: www.medicareinteractive.org

  • Medicare coverage of home health care

    Under the home health benefit, patients typically receive four to ten hours a week of skilled care and home health aide services. Depending on your need, Medicare will pay for skilled nursing and home health services provided up to seven days a week for no more than eight hours per day and 28 hours per week (up to a total of 35 hours in unusual cases).

    You can continue to receive the home health care benefit for as long as you continue to qualify for home health care. However, the plan of care, which details the care you will receive and the frequency of services, covers no more than 60 days at a time. A new plan of care will need to be approved by your doctor every 60 days for you to continue to receive home health care benefits.

    Medicare covers the full cost of skilled care, home health aide services, and medical social services you receive.

    Source: www.medicareinteractive.org

  • Home Health Care and Medicare Advantage Plans

    Medicare Advantage Plans must follow Original Medicare's rules for providing you care, but they can impose different costs and restrictions. You may need to choose a home health agency (HHA) that contracts with your Medicare Advantage Plan (private health plan) to get care. You may also have to get your plan's prior approval or a referral before receiving home health care. Although Original Medicare does not charge a copayment, some Medicare Advantage Plans do.

    If no HHA in your plan's network will take you as a patient, call your plan. Your plan must provide you with home health care if your doctor says it is medically necessary.

    If no network HHA will take you, but a non-network one will, your plan must pay for your care that you receive from the non-network HHA. If you cannot find an HHA in your area that is able to take you as a patient, talk with your doctor and your plan about other options that are available to you.

    Call your Medicare Advantage Plan for more assistance.

    Source: www.medicareinteractive.org

  • How much home health care you can get

    At the start of care and when your condition changes, your home health agency should assess you to see what services you need. The home health agency should then develop a plan of care that spells out the type and amount of services that you need. Your doctor must sign the plan of care at the start of your care or soon after it starts and at least every sixty days. The plan of care and certification will last up to sixty days. If you still need more care after that, the plan of care and certification can be renewed for as many 60-day periods as you need as long as your doctor signs them. A face-to-face meeting is not required for re-certification.

    It is important to make sure that doctor agrees with the plan of care and thinks it contains all the care you need.

    Note: The plan of care is often contained in the same form as the home health certification that your doctor must sign to show you need Medicare home care. As part of the certification for home health care, your doctor must confirm that you had a face-to-face meeting with him/her or other health care provider related to the main reason you need home care. This meeting must be within 90 days of starting to receive home health care or within 30 days after you have already started receiving home health care. Your physician must specifically state that the face-to-face meeting confirmed that you are homebound and qualify for intermittent skilled care.

    The face-to-face encounter can also be done through telehealth. In certain areas, Medicare will cover examinations done for you in specific places (doctors offices, hospitals, health clinics) through the use of telecommunications (such as video conferencing).

    A face-to-face meeting is not required for re-certification.

    Source: www.medicareinteractive.org

  • Starting the home health care benefit

    If you are in the hospital:

    The hospital social worker or discharge planner will generally arrange for a Medicare home health agency to visit you in the hospital and assess your condition to determine if you qualify for Medicare-covered home health care.

    Your doctor may have a list of local Medicare-certified home health agencies (HHAs) or you can get one from your hospital discharge planning office, the Yellow Pages, or the Eldercare Locator. Generally, you or your doctor’s office can call the HHAs directly and ask them to come to your home and assess your condition to determine if you qualify for Medicare-covered home health care.

    No matter where you are:

    In either situation, the HHA will evaluate your home health needs and draw up a plan of care. Your doctor must also complete a certification stating that you qualify for Medicare home care, and that a plan of care has been made for you that will be reviewed on a regular basis by your doctor.

    As part of the certification, your doctor must confirm that you have had a face-to-face meeting with your doctor or other provider related to the main reason you need home care. This face-to-face meeting must be within 90 days of starting to receive home health care or within 30 days after you have already started receiving home health care. Your physician must specifically state that the face-to-face meeting confirmed that you are homebound and qualify for intermittent skilled care.

    The face-to-face encounter can also be done through telehealth. In certain areas, Medicare will cover examinations done for you in specific places (doctors offices, hospitals, health clinics) through the use of telecommunications (such as video conferencing).

    The plan of care and certification will last up to sixty days. If you still need more care after that, the plan of care and certification can be renewed for as many 60-day periods as you need as long as your doctor signs them. A face-to-face meeting is not required for re-certification.

    Source: www.medicareinteractive.org

QUALITY MEASURE SCORES

Center for Medicare & Medicaid Services (CMS) regularly surveys the quality of home health services basing on different metrics which more or less reflect the overall patients' health conditions after receving the services. This quality measures report is provided in order to help patients understand the home health services being offerred by Arbor Trinity Home Health, LLC and to help the facilities improve their service quality for promoting health.

Quality Measures Provider State Nation
How often the home health team began their patients' care in a timely manner
How often the home health team checked patients for depression
How often the home health team checked patients' risk of falling 65 & over
How often the home health team checked patients for pain
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
How often the home health team treated their patients' pain
How often the home health team taught patients (or their family caregivers) about their drugs
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care